The optimization potential of AI focuses on insurance business processes

Insurers can use AI agents to enhance customer advisory services with intelligent assistants that deliver personalized recommendations. AI-powered automation accelerates claims processing and policy management, reduces manual effort, and significantly shortens response times. Real-time fraud detection identifies suspicious patterns, helping insurers minimize risks while increasing both efficiency and customer satisfaction.

Our AI agents offer all this and much more.

We build our AI agents around your processes:

Dividing your operations into customer, core, and support processes makes it possible to deploy AI agents precisely where they create the most value. Customer processes offer potential for automation and personalization, core processes benefit from data-driven decision support, and support processes can be made more efficient.

Customer processes

Support sales, marketing and customer service with intelligent chatbots, valuable insights and personalized customer advice.

Core processes

Automate and personalize your core business: your pension products, your policy management and your investment portfolio.

Support processes

All processes running in the background: enable informed decisions through advanced analytics, support your IT operations, and prevent errors or security gaps in your systems.

Meeting transcripts and summaries – also in Swiss German

Our smart transcription solution for MS Teams brings efficiency, clarity and accountability to your meetings – no Copilot license required. Automatic installation ensures a seamless start, while accurate transcriptions in multiple languages – including Swiss German – provide clarity.

Powered by robust open-source technology, the system identifies different speakers, generates concise summaries, and highlights key to-dos. All results can be integrated directly into your CRM or internal systems. You retain full flexibility and control over your data – store it on Azure, on-premises, or at a location of your choice.

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Discover our AI agent use cases for insurances:

AI assistants

Based on LLMs, AI assistants automate administrative tasks or offer support in the execution of repetitive tasks. They are reactive and perform a task according to the user’s prompt. Discover our selection of AI assistants here.

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AI agents

Tailored AI agents for your industry: we develop AI solutions based on ti&m’s expertise and the specific needs of our clients.

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AI education

Discover our leadership training on artificial intelligence and AI governance. Position your company as a pioneer in the field of AI with our 90-minute workshop.

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Head of AI & Digital Solutions

Lisa Kondratieva

Discover all use cases for industry-specific AI agents. Book a meeting now.

AI agents for insurance